HOW DO I KNOW THAT YOU REALLY DID ANY WORK ON MY CASE? – We keep track of all times that we are working on your case and you are being billed. At FM Detective Agency, LLC we go one step further and provide time and location stamped “status shots” to our client’s in real time while we are out in the field. We also track all field investigators using GPS and third party apps that provide reports you can review upon request. Not only do these measures help you have confidence that you are being billed properly, they are lock solid proof if any of our evidence if challenged in court.
A licensed investigator’s integrity is integral to their ability to be employable and licensed. Any investigator that would falsify or misrepresent their work for a few extra dollars would be throwing their career away. Investigators must be a reliable witness with impeccable integrity in order to testify effectively for their clients The rip offs that we have seen tend to be unlicensed investigators that advertise online. Always verify your investigator is licensed with the state at: https://tops.portal.texas.gov/psp-self-service/login/auth. As a regulated and licensed profession we are also required to advise you that complaints can be made to our regulatory body, the Texas Department of Public Safety Licensing & Registration Service Private Security Program by contacting them at https://www.dps.texas.gov/RSD/CONTACT/PSB.ASPX.